Ace Loyalty

We recently launched our loyalty rewards program to give our customers something back for parking with us regularly.

Our loyalty rewards program is based on a point system. You can earn points by booking with us and reviewing us online and interacting with us on social media. Once you have accrued a certain number of points you can redeem your loyalty points for services from us.

You can check your points balance by logging into “My Account / My Booking“, also located at the top-right of each page. If you haven’t logged in before, simply use your email address and your last booking reference (instead of a password) OR alternatively click “Forgotten Password” to be provided with a login.

Every customer is automatically part of our loyalty rewards program.  We hope you find our loyalty rewards program rewarding and continue to use our airport parking services.

Want to see how many loyalty rewards points you can earn? Head to your account now and find out https://secure.aceairportparking.com.au/user/rewards/show

Some of the many ways you can earn Ace Airport Parking loyalty reward points:

EARN POINTS

REWARDS WITH EVERY BOOKING

Earn 2,000 points when you make your 1st online booking with us 1

Earn 1,000 points when you make your 2nd online booking with us 1

Earn 400 points when you make each subsequent online booking with us 1

Earn 10 points for every day you park with us 1

Earn 200 points when you make a booking with us via phone or drive-up 1

Earn 200 points with every car wash with your booking

Earn 100 points each time you make a booking with us via our agents

SOCIAL BONUS POINTS

Earn 500 points when you connect your Ace Airport Parking account with Facebook (once-off) – Connect Now!

Earn 1,000 points when you like our Facebook Page (once-off) – Like Us | Verify

Earn 500 points when you share our Facebook Page on your Facebook (once-off) – Share Now!

Earn 200 points when you review us on our Facebook Page using the “Recommendations Feature” (once-off) 2

REVIEW US

Please ensure your reviews meet the minimum requirements to be awarded loyalty points noted in the terms below.  In short, a real and authentic review not less than 150 characters in length.

Earn 3,000 points when you review us on Google Places (once-off) 2

Earn 2,000 points when you review us on YELP (once-off) 2, 3
**HOT TIP – Adding a photo taken at Ace Airport Parking may get your review ‘recommended’ by Yelp**
(refer to terms, must obtain ‘recommended’ status by Yelp) 

Earn 1,500 points when you review us on Yellow Pages (once-off) 2

Earn 1,000 points when you review us on Product Review (once-off) 2

Earn 1,000 points when you review us on TrueLocal (once-off) 2

Earn 1,000 points when you review us on WOMO (once-off) 2

BONUS POINTS

Earn 1,000 points when you refer a friend (unlimited) 4

Earn 300 points when you parked at least once with Undercover Valet (once-off)

Earn 300 points when you parked at least once with Undercover Self Park (once-off)

Earn 200 points with every car service with your booking (once-off)

Earn 2,000 points when you park with us on 3 occasions in 30 days 5

Earn 20,000 points when you park with us for a total of 50 days in a year 5

Earn 30,000 points when you park with us for a total of 120 days in a year 5

REDEEM YOUR POINTS

To redeem your Loyalty Points, simply login to your account and check your current point status. You can do this at “My Account / My Booking“ located at the top-right of each page. If you haven’t logged in before, you can use your last booking reference instead of a password.  Upon redemption you will be provided with an e-Voucher and will then need to be claimed during an online booking by placing the e-Voucher code into the e-Voucher code section, prior to making payment (if any is required).  Further instructions are available here.

FREE PARKING

8,000 points are equal to one day’s parking6

FREE CAR WASH

10,000 points are equal to one free “Express Shine” car wash on your next online booking by SHINE Hand Car Wash®. You may even choose to upgrade your “Express Shine”, which can be done at check-in.  Please refer to below terms and conditions which note amongst other items that there is a large vehicle surcharge payable upon arrival.7

 

ACE LOYALTY REWARDS TERMS AND CONDITIONS
  1. Reward points are only provided on a fair go basis, to bookings made directly through us. Reward points are not earned on bookings made with or using a voucher, code, coupon, reference, special offer, discount or other such.
  2. You must have parked with us and can only review once per booking and one per nominated site, i.e. 3 bookings, only 3 reviews, on 3 different nominated review sites. Reviews must be a minimum of 150 characters, genuine and unique for each review, made by a real person and  not be made by an ‘Anonymous’ user.
  3. Yelp Reviews must be ‘Recommended’ by Yelp, which is an automated process of Yelp’s.  It ‘recommends’ reviews by active members/reviewers.
  4. You can only refer friends that are not already customers or who have not been already referred. Points are awarded after the friends first completed stay.
  5. Bonus Reward points are awarded a maximum of once per year and are only provided on a fair go basis, to bookings made directly through us. Reward points are not earned on bookings made with or using a voucher, code, coupon, reference, special offer, discount or other such.
  6. You can redeem as little as one day and there is no maximum number of days you can redeem for one booking. Redemption of points must be done so via the ‘My Rewards’ tab in the customer accounts. An e-Voucher will be issued and will then need to be claimed during an online booking by placing the e-Voucher code into the e-Voucher code section.
  7. Wash provided is an “Express Shine” valued at $19.90.  Additional charges apply and are payable upon arrival for 4WD or Large Vehicles.  Shine Car Wash reserves the right to charge extra for excess mud/dirt or removal of dog hair, sand, grass, and bugs etc. Redemption of points must be done so via the ‘My Rewards’ tab in the customer accounts. A voucher will be issued and will then need to be claimed during an online booking by placing the voucher code into the coupon code section.
  8. The Loyalty scheme, Reward points, Loyalty points, Bonus Points and redeem values are subject to change without notice.
  9. Points have no monetary value and cannot be redeemed for cash.