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Reviews, Testimonials and Awards

Ace Airport Parking has received a number of awards for our customer services :

These awards are a reflection of our dedication to great customer service and fantastic airport parking services at our Tullamarine car park.

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Find more reviews about Ace Airport Parking at:

Look at what other customers have to say about Ace Airport Parking at Melbourne Airport:

We used ACE parking for the first time recently. The service was excellent. As soon as we arrived, someone was there to unload our bags and tell us where to go. Then once at our allocated spot, someone else was there again to show us exactly. Then the bus dropped us promptly at the airport. And then again when we arrived back at the airport, a quick phone call and the bus was there.
Great customer service, and very easy. Great price too!! Would definitely use them again and recommend to others. Thanks!!

5 Stars

Andrea Galas 9th of August 2017 @ 05:27PM, via Facebook Review Ace Airport Parking, Melbourne Airport 09/08/2017

I have used Ace parking several times now and am extremely happy with their service. It makes the difference that you will get to the airport on time and knowing that you can get back to your car without any fuss.

5 Stars

Jillian Lambden 15th of July 2017 @ 12:36PM, via Facebook Review Ace Airport Parking, Melbourne Airport 15/07/2017

I am a travel agent and was very impressed with the assistance my clients received when they had to return home for a day in the middle of their holiday to attend a family funeral – the team at ACE in Melbourne were extremely professional, courteous and compassionate under trying circumstances.

5 Stars

 

Carolyn Thiele 13th of July 2017 @ 09:47PM, via Facebook Review Ace Airport Parking, Melbourne Airport 13/07/2017

Always use ace parking, staff very helpful and efficient, good airport drop off and pick up never had to wait long for either.

5 Stars

Brian Richards 13th of July 2017 @ 09:34AM, via Facebook Review Ace Airport Parking, Melbourne Airport 13/07/2017

Hi guys, I parked my car with you in sun25th June out mon26th June and found 2 staff members Sam and Paul were both so friendly and helpful. So please make them stars of the week with their knowledge and professionalism made it so easy for me.  So thank you for training your staff to such a high standard and choosing great people to be your front line guys. I look forward to parking with you again.

Lois Gunn 27th of June 2017 @ 09:20PM, via Email Ace Airport Parking, Melbourne Airport 27/06/2017

I would like to acknowledge your team and in particular Fiona, who provided exceptional empathy and service last week when I had issues with my car and was forced to wait from 6pm-10pm to have it resolved (completely my fault but frustrating none the less).  Fiona really made my night less frustrating and I dare say, had I not had her support, I would have been a lot less upbeat.  I hope that she is recognised for her efforts because I certainly appreciated them and she did a great job.

Thank you.

Larnie Roberts 19th of June 2017, via Email Ace Airport Parking, Melbourne Airport 19/06/2017

When I booked my parking last week, 7th June, I was trying on Ace’s service. I drove my car early morning and picked it up at midnight. I felt very safe.

5 Stars

Vinda Velasco 13th of June 2017 @ 09:28PM, via Facebook Review Ace Airport Parking, Melbourne Airport 13/06/2017

5 Stars

 

Josh Eagle 23rd of May 2017 @ 10;30AM, via Facebook Review Ace Airport Parking, Melbourne Airport 23/05/2017

Great service as always ????????

5 Stars

Jacki Bos Green 13th of May 2017 @ 02:03PM, via Facebook Review 13/05/2017

To the Owner,

My wife and I used ACE Airport Parking over the last weekend just gone.  We returned at midnight on Sunday to find that we had a flat tyre (and had no spare ).  I went down to ask both of the guys on at the time whether they may have a pump but they didn’t however Ron (who I believe is the night manager) said that if I took off the tyre he would run me to the servo down the road and get it pumped up.  I found out after the assistance that he had actually finished work for the night and therefore was assisting me in his own time.  Ron drove his car to mine which was on the top level, picked up my tyre, drove me to the servo assisted with putting air in and drove me back and made sure that the tyre went on fine.

I just wanted to say that it’s rare to find such great customer service and wanted to say thankyou again to Ron and ACE and I’ll be sure to continue using your services any time I go to the airport

THANKS AGAIN RON!!

Roy Dunn 8th of June 2017 @ 08:44PM, via Email Ace Airport Parking, Melbourne Airport 08/05/2017

Always use them friendly, helpful recommended to anyone.

5 Stars

 

Hank Lunenburg 4th of May 2017 @ 08:22, via Facebook Review Ace Airport Parking, Melbourne Airport 04/05/2017

Excellent service took the stress out of airport parking will definately use again

5 Stars

 

Rebecca Heywood 26th of March 2017 @ 18:49, via Facebook Review Ace Airport Parking, Melbourne Airport 26/03/2017

Easy in & out, heaps of parks all over melbourne. Awesome operators!!

5 Stars

Quang Nguyen 25th of March 2017 @ 21:36, via Facebook Review Ace Airport Parking, Melbourne Airport 25/03/2017

Staff are friendly and competitive rate.Operate 24/7. Free shuttle to airport.

5 Stars

Jessechibeng Lim 22nd of March 2017 @ 8:29PM, via Facebook Review Ace Airport Parking, Melbourne Airport 22/03/2017

Very safe car park and very friendly and great people. This is my second time to park my car.

5 Stars

Varun Vohra 16th of March 2017 @ 21:37, via Facebook Review Ace Airport Parking, Melbourne Airport 16/03/2017

Very affordable, great location close to airport, great customer service, great shuttle service.

4 Stars

Trevor Newman 15th of March 2017 @ 22:49, via Facebook Review Ace Airport Parking, Melbourne Airport 15/03/2017

Excellent service. Very close to the airport and the transit bus service is very convenient. We never have to wait for the pick up time more than 10 minutes.

5 Stars

Margaret Lee 15th of March 2017 @ 10:31, via Facebook Review Ace Airport Parking, Melbourne Airport 15/03/2017

So easy & convenient

Great value
Very clean & secure car park
Friendly staff
Definitely recommend this

5 Stars

Olivia Anderson 15th of March 2017 @ 10:26, via Facebook Review Ace Airport Parking, Melbourne Airport 15/03/2017

Always a great place to park close to airport and my car is always secure

5 Stars

Ma Wil Son 5th of March 2017 @ 19:15, via Facebook Review Ace Airport Parking, Melbourne Airport 05/03/2017

Excellent customer service!

5 Stars

Shin Louis 5th of March 2017 @ 11:38, via Facebook Review Ace Airport Parking, Melbourne Airport 05/03/2017

This place works like clockwork
Friendly Faces & Great Service
& the Bonus is the Price you’d struggle to beat it anywhere

5 Stars

Andrew McFarlane 19th of February 2017 @ 10:14, via Facebook Review Ace Airport Parking, Melbourne Airport 19/02/2017

5 Stars

Justine Curtis 9th of February 2017 @ 14:06, via Facebook Review Ace Airport Parking, Melbourne Airport 09/02/2017

Was very impressed, usually park at airport car park but tried here. Booked a under cover car spot. As soon as i arrived one of the staff showed me where a free spot was to park. As soon as i got my bags, i was transferred to airport. Same good service for my return. Every staff member were friendly and helpful.

5 Stars

Nikki Brivulis-Geri 23th of January 2017 @ 14:53, via Facebook Review Ace Airport Parking, Melbourne Airport 23/01/2017

5 Stars

Helen Fidei 13th of January 2017 @ 06:39, via Facebook Review Ace Airport Parking, Melbourne Airport 13/01/2017


Friendly staff and someone is always there to assist. Safe facility with good operating procedures. Easy booking system, would highly recommend this place compared to all other airport parking around Melbourne.

5 Stars

Phil Fidei 13th of January 2017 @ 06:19, via Facebook Review Ace Airport Parking, Melbourne Airport 13/01/2017

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