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Reviews, Testimonials and Awards

Ace Airport Parking has received a number of awards for our customer services :

These awards are a reflection of our dedication to great customer service and fantastic airport parking services at our Tullamarine car park.

ace_airport_parking_womo_2017_customer_service_award

Find more reviews about Ace Airport Parking at:

Look at what other customers have to say about Ace Airport Parking at Melbourne Airport:

I have been using Ace for years & always found there service prompt & friendly.

5 Stars

 

Jason Richards 18th of October 2017 @ 9:18AM, via Facebook Review Ace Airport Parking, Melbourne Airport 18/10/2017

Hello,

I’d like to take this opportunity to express my sincere compliments for a terrific service you offer. The whole experience from booking via the website to the friendly staff and prompt shuttle service. Keep up the great work!!!

Jim Georgiou 2nd of October 2017 @ 05:57AM, via Email Ace Airport Parking, Melbourne Airport 02/10/2017

I would just like to send a quick thank you to my driver to the airport tonight. I believe his name was Paul (British accent). He did his best to get the passengers there on time as he knew a few of us were quite late due to traffic. I luckily made it on time, thanks to his efforts. Please pass on my thanks to him! ūüôā

Jenson Leung 28th of September 2017 @ 11:13PM, via Email Ace Airport Parking, Melbourne Airport 28/09/2017

I have been using ace airport parking for six years. The service is always excellent and prompt. I love that you park your car undercover in a secure park and it just stays there. No need to leave your keys. Highly recommend!

5 Stars

Bruce Davidm 15th of September 2017 @ 11:19PM, via Facebook Review Ace Airport Parking, Melbourne Airport 15/09/2017

I just wanted to say a big thank you to Ron and the team at ACE parking in Melbourne.A team member accidentally broke my only car key but Ron was able to temporarily fix it so I could get my family home.The team at ACE were so helpful, kind, respectful and professional.Thanks again guys much appreciated.

Joanne Mayer 14th of September 2017 @ 12:16PM, via email Ace Airport Parking, Melbourne Airport 14/09/2017

Easy and hassle free. A short wait for the shuttle both ways. A baby car seat is provided upon request which is really helpful. Thank you.

5 Stars

Cheryl Tan 14th of September 2017 @ 10:08AM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/09/2017

I used ACE Airport Parking on recommendation and I was not disappointed!
It was the easiest and most efficient airport parking in Melbourne that I have used and I will use every time I fly for my Business now!

5 Stars

Aaron Barnes 9th of August 2017 @ 11:20PM, via Facebook Review Ace Airport Parking, Melbourne Airport 13/09/2017

Have used Ace a number of times, I like being able to park my car and still be in the same place when I return, and I have my keys.

5 Stars

Liz Woodland 5th of September 2017 @ 02:53PM, via Facebook Review Ace Airport Parking, Melbourne Airport 05/09/2017

I just wanted to pass on my appreciation of the assistance given to me by Graham when my car broke down late Monday/early Tuesday this week.
I’m so happy that I always choose Ace as my regular airport parking location. This experience has confirmed my choice.

David White 23rd of August 2017 @ 12:20PM, via email Ace Airport Parking, Melbourne Airport 23/08/2017

Great service, friendly staff, safe and secure parking.

5 Stars

Greg Lipschitz 14th of June 2017 @ 10:04PM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/08/2017

Thanks Ace, I normally park at the airport terminal but you gave such friendly, efficient service you’ve convinced me to park with you from now on.

5 Stars

Kylie Bell 14th of August 2017 @ 09:02AM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/08/2017

We used ACE parking for the first time recently. The service was excellent. As soon as we arrived, someone was there to unload our bags and tell us where to go. Then once at our allocated spot, someone else was there again to show us exactly. Then the bus dropped us promptly at the airport. And then again when we arrived back at the airport, a quick phone call and the bus was there.
Great customer service, and very easy. Great price too!! Would definitely use them again and recommend to others. Thanks!!

5 Stars

Andrea Galas 9th of August 2017 @ 05:27PM, via Facebook Review Ace Airport Parking, Melbourne Airport 09/08/2017

Have used Ace Airport Parking in 2016 excellent service as well as drop off at the airport and pickup so will be parking there again shortly for our next vacation away

5 Stars

Judy Bart 7th of August 2017 @ 3:44PM, via Facebook Review Ace Airport Parking, Melbourne Airport 07/08/2017

Have no problems with them

5 Stars

Beverley Baldacchino 1st of August 2017 @ 03:56PM, via Facebook Review Ace Airport Parking, Melbourne Airport 01/08/2017

I have used Ace parking several times now and am extremely happy with their service. It makes the difference that you will get to the airport on time and knowing that you can get back to your car without any fuss.

5 Stars

Jillian Lambden 15th of July 2017 @ 12:36PM, via Facebook Review Ace Airport Parking, Melbourne Airport 15/07/2017

I am a travel agent and was very impressed with the assistance my clients received when they had to return home for a day in the middle of their holiday to attend a family funeral – the team at ACE in Melbourne were extremely professional, courteous and compassionate under trying circumstances.

5 Stars

 

Carolyn Thiele 13th of July 2017 @ 09:47PM, via Facebook Review Ace Airport Parking, Melbourne Airport 13/07/2017

Always use ace parking, staff very helpful and efficient, good airport drop off and pick up never had to wait long for either.

5 Stars

Brian Richards 13th of July 2017 @ 09:34AM, via Facebook Review Ace Airport Parking, Melbourne Airport 13/07/2017

Hi guys, I parked my car with you in sun25th June out mon26th June and found 2 staff members Sam and Paul were both so friendly and helpful. So please make them stars of the week with their knowledge and professionalism made it so easy for me.  So thank you for training your staff to such a high standard and choosing great people to be your front line guys. I look forward to parking with you again.

Lois Gunn 27th of June 2017 @ 09:20PM, via Email Ace Airport Parking, Melbourne Airport 27/06/2017

I would like to acknowledge your team and in particular Fiona, who provided exceptional empathy and service last week when I had issues with my car and was forced to wait from 6pm-10pm to have it resolved (completely my fault but frustrating none the less).  Fiona really made my night less frustrating and I dare say, had I not had her support, I would have been a lot less upbeat.  I hope that she is recognised for her efforts because I certainly appreciated them and she did a great job.

Thank you.

Larnie Roberts 19th of June 2017, via Email Ace Airport Parking, Melbourne Airport 19/06/2017

When I booked my parking last week, 7th June, I was trying on Ace’s service. I drove my car early morning and picked it up at midnight. I felt very safe.

5 Stars

Vinda Velasco 13th of June 2017 @ 09:28PM, via Facebook Review Ace Airport Parking, Melbourne Airport 13/06/2017

My wife and I used ACE Airport Parking over the last weekend just gone.¬† We returned at midnight on Sunday to find that we had a flat tyre (and had no spare ).¬† I went down to ask both of the guys on at the time whether they may have a pump but they didn’t, however, Ron (who I believe is the night manager) said that if I took off the tyre he would run me to the servo down the road and get it pumped up.¬† I found out after the assistance that he had actually finished work for the night and therefore was assisting me in his own time.¬† Ron drove his car to mine which was on the top level, picked up my tyre, drove me to the servo assisted with putting air in and drove me back and made sure that the tyre went on fine.

I just wanted to say that it’s rare to find such great customer service and wanted to say thank you again to Ron and ACE and I’ll be sure to continue using your services any time I go to the airport

THANKS AGAIN RON!!

Roy Dunn 8th of June 2017 @ 08:44PM, via Email Ace Airport Parking, Melbourne Airport 08/06/2017

5 Stars

 

Josh Eagle 23rd of May 2017 @ 10;30AM, via Facebook Review Ace Airport Parking, Melbourne Airport 23/05/2017

Great service as always ????????

5 Stars

Jacki Bos Green 13th of May 2017 @ 02:03PM, via Facebook Review 13/05/2017

Always use them friendly, helpful recommended to anyone.

5 Stars

 

Hank Lunenburg 4th of May 2017 @ 08:22, via Facebook Review Ace Airport Parking, Melbourne Airport 04/05/2017

Excellent service took the stress out of airport parking will definately use again

5 Stars

 

Rebecca Heywood 26th of March 2017 @ 18:49, via Facebook Review Ace Airport Parking, Melbourne Airport 26/03/2017

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