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Reviews, Testimonials and Awards

Ace Airport Parking has received a number of awards for our customer services :

These awards are a reflection of our dedication to great customer service and fantastic airport parking services at our Tullamarine car park.

ace_airport_parking_womo_2017_customer_service_award

Find more reviews about Ace Airport Parking at:

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Look at what other customers have to say about Ace Airport Parking at Melbourne Airport:

First time user last month and I cannot fault them. Exceptionally helpful and timely.

Ruth Phillips 4th of April 2018 @ 9:41PM, via Facebook Review Ace Airport Parking, Melbourne Airport 04/04/2018

Parked for a night almost 2 weeks ago and found it very smooth. The drivers were friendly and helpful. I’ll be back in about a month’s time. Keep it up!

 

Krish Jayatilleke 29th of March 2018 , via Facebook Review Ace Airport Parking, Melbourne Airport 29/03/2018

Highly recommend parking at Ace Airport Parking. Friendly & helpful staff. Option for parking your own car and take the keys, or leave it to them.
Alway open. 24/7
and they are quick at picking you up when you return from your trip.

 

Janet Chandler 19th of March 2018 @ 8:16AM, via Facebook Review Ace Airport Parking, Melbourne Airport 19/03/2018

I’ve parked with a few other car parks, and I’ve found these guys to be far superior to anyone else out there. Seamless transition from car to plane, always friendly, and always adequately staffed. I fly a lot, and I recommend this place to everyone I talk to.

Eryn Mo 15th of March 2018 @ 10:10PM, via Facebook Review Ace Airport Parking, Melbourne Airport 15/03/2018

Fast, kind people and really good service.
100% recommended.
We flight to Perth, left the car for 5 days. The employees are really nice people. They take you straight away to the airport and on the way back you just give them a call and they will come pretty quick.
I will definitely recommend ace airport, will use again the next month and the price is very accessible.
A lot of parking bays and very secure.
Used this time a promo code and ended up paying a really low fee.
Will be good to know where can i get more of those promo codes �
Anyways totally recommend.
Next time will try one of the car washes that they offer so will be able to tell about it.

Alberto Hodesch 14th of March 2018 @ 8:02PM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/03/2018

good service

 

Cui Hongwei 14th of March 2018 @ 2:26PM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/03/2018

Easy to get to from where I live. Reasonably priced and saves me trying to find a park. Quick to pick me up from the airport to take me back to my car. Quick and easy booking from their website. Park my own car and take my keys with me. This makes me feel safer knowing they are not moving my car to an unsecured place.

 

Diane Trask 14th of March 2018 @ 11:33AM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/03/2018

We always use Ace. Fantastic service and great price!

Trina Godfrey 14th of March 2018 @ 11:15AM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/03/2018

Been using ACE for over 5 years now and always friendly and a fantastic service.

Chris Potter 14th of March 2018 @ 10:26AM, via Facebook Review Ace Airport Parking, Melbourne Airport 14/03/2018

Great service from all. Transfer drop off and pick up couldn’t have been made any easier. Highly recommended.

Kevin McDonald 8th of March 2018 @ 5:08PM, via Facebook Review Ace Airport Parking, Melbourne Airport 08/03/2018

This parking is Ace! I have parked with Ace Parking three times now, every single time we have had seamless customer service and airport transfers. The loyalty program is also a great benefit when you are utilising airport parking frequently. Will definitely be parking here again.

Bec Preston 15th of February 2018 @ 10:59AM, via Facebook Review Ace Airport Parking, Melbourne Airport 15/02/2018

When going away, we always park with these guys! So simple & nothing is a hassle. About to rebook again! Thanks guys for making car parking easy & getting to the airport with 2 kids in toe!!

Michelle Foster 7th of February 2018 @ 5:39PM, via Facebook Review Ace Airport Parking, Melbourne Airport 07/02/2018

Fantastic company! Well and truly go out of their way to ensure you have a seamless journey from dropping your car off through to parking your car securely and arranging a transfer to your airport terminal! They are always punctual when it comes to you arriving at Melbourne airport and I wish that every part of the travel journey was this easy from start to finish! Will be using their services again next month and am confident it will be as smooth as the other times! Thanks Ace, you’re ACE!

 

Jesse Gentzen 2nd of February 2018 @ 11:41AM, via Facebook Review Ace Airport Parking, Melbourne Airport 02/02/2018

I felt my car was safe and saved on getting friends and family to collect us late at night.

Joy McInnes 1st of February 2018 @ 10:43AM, via Facebook Review Ace Airport Parking, Melbourne Airport 01/02/2018

Fantastic service, very accessible, easy to use

They dropped and picked us up at the airport in a timely manner. Drivers are friendly and helpful with the luggage. We have used them several times and will continue to do so.

Fiona Grech 30th of January 2018 @ 11:23AM, via Facebook Review Ace Airport Parking, Melbourne Airport 30/01/2018

On shuttle within 10min of arriving (including 5min to park) didn’t wait around for even a minute!
Second time using & very happy with service

Lisa Ruschinek 16th of January 2018 @ 7:40AM, via Facebook Review Ace Airport Parking, Melbourne Airport 16/01/2018

Wonderful experience. It was easy to locate and staffs are very friendly to help us with our luggage. Used Ace a number of times and will continue to use them. Recommended.

Cheria Yuki Tan 15th of Januray 2018 @ 7:59PM, via Facebook Review Ace Airport Parking, Melbourne Airport 15/01/2018

This year will be the second time I used ace airport parking, today an issue accrued with one of the customer service operators, I ended up hugging up without resolving anything and left me agitated for the whole day.
Later that night, I received a phone call just before 6 pm, it was a beautiful lady named Sharon, who not only looked into for me but went above and beyond to resolve my problem. I honestly did not expect to hear from ACE again, just expected to be “another number”. It was Truly amazing customer service skills on their part and recommend them to anyone and everyone. Thanks again Sharon, a true asset to the company

Emma Cheheibar 11th of January 2018 @ 12:10AM, via Facebook Review Ace Airport Parking, Melbourne Airport 11/01/2018

2nd time using this company. Always friendly, professional and on time. Highly recommended.

Sarah Kirby 8th of January 2018 @ 8:47AM, via Facebook Review Ace Airport Parking, Melbourne Airport 08/01/2018

Close to the airport, smooth transition inbound and out and super cheap! Will definitely do this again!

 

Kingsley 22nd of December 2017 , via Scoopon Review Ace Airport Parking, Melbourne Airport 22/12/2017

Been there a few times and now looking forward the next time of booking, not far away

James Wang 6th of December @ 10: 17PM via Facebook Review Ace Airport Parking, Melbourne Airport 06/12/2017

Wow! Great service! Will definitely be using ACE again. From dropping my car off in the early hours of the morning to picking my car up days later, every bit of service along the way was top notch. You have my repeat business!

 

 

Alex D Grate 5th of December 2017 @ 9:41PM, via Facebook Review Ace Airport Parking, Melbourne Airport 05/12/2017

Service is fantastic, love the shuttle to the terminal required! So much easier than the airport carpark especially with kids!

Bec Hauler 1st of December 2017 @ 8:23PM, via Facebook Review Ace Airport Parking, Melbourne Airport 01/12/2017

Used ACE airport parking in August. Very professional and excellent service!

Yeng Kwang Tay 26th of November 2017 @ 10:49PM, via Facebook Review 26/11/2017

Courteous, professional, undercover parking and take keys with you, always on time, fast drop off and pickup, very good staff

Trev Bourke 21st of November 2017 @ 11:21PM, via Facebook Review Ace Airport Parking, Melbourne Airport 21/11/2017

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Who is Ace?

Ace Airport Parking is passionate about offering fantastic customer service, convenience and security at Melbourne Airport, whilst giving back to our community.

Ace for Business

Any company with staff who travel frequently will benefit from our secure, convenient and cost-effective corporate parking.

Ace FAQs

To help you find out more about what Ace Airport Parking offers, here’s a list of frequently asked questions and answers.