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Reviews, Testimonials and Awards

Ace Airport Parking has received a number of awards for our customer services :

These awards are a reflection of our dedication to great customer service and fantastic airport parking services at our Tullamarine car park.

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Find more reviews about Ace Airport Parking at:

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Look at what other customers have to say about Ace Airport Parking at Melbourne Airport:

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My husband and I had a short 3 night trip to Sydney following a hectic month and Ace could not have been better for service, friendliness, great car wash, prompt drop off and pick up, they were reliable and a great price.
I would most definitely recommend Ace as we have frequented many other car parks nearby the airport and they don’t hold a candle to the professionalism of Ace.
Great work to all staff.
5 out of 5 stars

Julie Camm 9th April 2015 @ 22:44, via Facebook Review Ace Airport Parking, Melbourne Airport 10/04/2015

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We have been using Ace Airport Parking (self-park) for several years now.  The service is always friendly, helpful and timely.
5 out of 5 stars

Garry Neeman 31st March 2015 @ 21:00, via Facebook Review Ace Airport Parking, Melbourne Airport 31/03/2015

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Excellent service. Transport to/from the airport is always prompt and hassle free. I use the self-park option and have found that this suits me fine. Definitely recommend.
5 out of 5 stars

Shez N Yanny Yann 25th March 2015 @ 17:14, via Facebook Review Ace Airport Parking, Melbourne Airport 25/03/2015

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Wouldn’t leave my car anywhere else when I travel out of Melbourne airport. Fantastic service and the staff are great.
5 out of 5 stars

Nicole Cobain 24th March 2015 @ 17:54, via Facebook Review Ace Airport Parking, Melbourne Airport 24/03/2015

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great service, great drivers, always leave my car here on the multiple trips a year i have, would never go anywhere else, cheap and reliable.
5 out of 5 stars

Amy Meehan 24th March 2015 @ 13:27, via Facebook Review Ace Airport Parking, Melbourne Airport 24/03/2015

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Always a great place to park. Very prompt pick up when you return from your trip.
5 out of 5 stars

Katy van Aken 23rd March 2015 @ 14:26, via Facebook Review Ace Airport Parking, Melbourne Airport 23/03/2015

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Excellent service! The Park staff and the drivers of the Commuter Bus’ are first class. Thoroughly recommended.
5 out of 5 stars

Darrell Gainey 23rd March 2015 @ 09:44, via Facebook Review Ace Airport Parking, Melbourne Airport 23/03/2015


Hi,
I just wanted to drop you an email regarding parking at Ace last Thursday to Sunday. I never usually comment on anything!
We purchased a deal from Scoopon as it was such a good price.  We often fly in and out of Tullamarine for a few days and use another parking centre.
My husband and I were so impressed with your parking and the atmosphere.  From the welcome and advice as to where to park so we would not be charged extra to the drivers both ways who created a happy atmosphere on the bus.
Usually, the parking is a necessary evil quickly forgotten but we will certainly remember and return to Ace parking after this experience.
We departed about 8 am on 5/3 and arrived back at about 10 pm 8/3.
Well done all,
Prue & Jeff Phillips

Prue & Jeff Phillips Wednesday 11th March 2015, via Email Ace Airport Parking, Melbourne Airport 11/03/2015

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Ace Parking is the only way to go when you travel to Melbourne Airport. They are friendly, efficient and transparent with their costs. We have parked our car with them multiple times (4) and have had nothing but 100% perfect service. You park your own car if you wish and can take your keys with you. So there is no moving your car while your away and possibility of scratching or parking in non-secure places like some other parking places.
Wonderful service and company
5 out of 5 stars

Mick Dowson 11th March 2015 @ 11:36, via Facebook Review Ace Airport Parking, Melbourne Airport 11/03/2015

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I never rate these kinda things but in this case because the service was SO good…I must let everyone know how much EASIER the hassle free parking was! 5 stars..do it!
5 out of 5 stars

Kelly Lyndon 15th February 2015 @ 19:55, via Facebook Review Ace Airport Parking, Melbourne Airport 19/02/2015

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I only park at Ace when travelling from Melbourne Airport. The booking system is simple, rates are good and the pickup service is excellent. My car is secure and undercover. Who could ask for more!
5 out of 5 stars

David White 10th February 2015 @ 07:54, via Facebook Review Ace Airport Parking, Melbourne Airport 09/02/2015

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I started using the facility that is now Ace Airport Parking when it was Jetport Secure Parking, simply because the facility is that – SECURE.
When Jetport Secure Parking closed, I used a number of other parking businesses around Tullamarine but was never impressed.
When I found that 189 South Centre Road was in action again as Ace Airport Parking, I signed up immediately and told all my friends.
Ace Airport Parking is simply the best there is; not complicated to booked with, super friendly staff and excellent transit service to and from the airport.
There are not stars enough to tell Ace Airport Parking how good they are.
5 out of 5 stars

Peter Bruce 14th January 2015 @ 19:47, via Facebook Review Ace Airport Parking, Melbourne Airport 14/01/2015

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I would like to pass on my thanks to Tracey and the boys on duty the night of 8 Oct.
I had left my car with Ace on 7 Oct, for Valet Parking and also to have a wash. I arrived back 2 hours earlier than scheduled to my car washed and waiting. I settled the bill with Tracey, got in the car and it wouldn’t start. After a few moments, I determined that it was a battery problem and contacted the RACV. The Ace team kicked into gear, made me welcome and sorted out the access requirements for the RACV Battery van. Everything ran extremely well, RACV were quick to respond (10 minutes following the call), Ace cleared the way, RACV found a dead cell in the battery; it was changed and paid for and I was on my way.
I thanked the team on my departure, but this is for management to show my appreciation. I did the same for Atim the RACV respondent.
Many thanks,
Peter Bruce
5 out of 5 stars

Peter Bruce 14th January 2015 @ 16:46, via Facebook Message Ace Airport Parking, Melbourne Airport 14/01/2015

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You will. Ace is part of travel routine – flights, accommodation and then a bed for my car.
5 out of 5 stars

Phil Kidman 11th January 2015 @ 16:32, via Facebook Post Ace Airport Parking, Melbourne Airport 11/01/2015

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We always use ACE!! Never had a problem. Quick and easy cheap airport parking!
5 out of 5 stars

Amanda Naismith 31st December 2014 @ 19:11, via Facebook Post Ace Airport Parking, Melbourne Airport 31/12/2014

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Fantastic company when we used them in September and our plane was cancelled… Helped us out and all staff were fantastic. Highly recommend them.
5 out of 5 stars

Kerry Meates 30th December 2014 @ 21:14, via Facebook Post Ace Airport Parking, Melbourne Airport 30/12/2014

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That’s where my car spends most of its life! undercover parking, guys are great vans are clean.
5 out of 5 stars

Alison Nolan 30th December 2014 @ 09:10, via Facebook Post Ace Airport Parking, Melbourne Airport 30/12/2014

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Great spot with friendly staff and service, had my car ready and waiting upon my arrival.
5 out of 5 stars

Claire McIntyre 18th December 2014, via Facebook Review Ace Airport Parking, Melbourne Airport 18/12/2014

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I keep going back because they always look after me. Service with a smile every time and always willing to help.  Thank you to the Ace team
5 out of 5 stars

Gavin Berger 19th December 2014 @ 10:59, via Facebook Review Ace Airport Parking, Melbourne Airport 18/12/2014

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I prefer to be able to park my own vehicle and with Ace they allow me to do that and also offer great customer service and ease of use — an added bonus.
5 out of 5 stars

Paul Maric 7th December 2014 @ 10:02, via Facebook Review Ace Airport Parking, Melbourne Airport 06/12/2014

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Can highly recommend this company they are fantastic. While waiting for them to come pick us up was watching other parking companies pull up and their customers had to load their own luggage into the van. Some were made to take their cases into the seating area with them.
When Ace Airport Parking arrived he told us he would take care of the luggage and go and be seated in the van great service
5 out of 5 stars

Linda Coster 5th December 2014 @ 05:20, via Facebook Review Ace Airport Parking, Melbourne Airport 05/12/2014


To who it may concern,
I will like to take this opportunity to say, thank you for the time that we had our car parked here with Ace.
The service was very professional and friendly.
We returned on Saturday night our bus driver (Paul)
Was very friendly and helpful from the time we hopped onto the bus to the time we left through the gate
He was knowledgeable with what was going on and around the airport.
We will be parking at the Ace Airport Parking again! Please thank the staff on our behalf.
Thanks JJ

Jay Mogan Wednesday 3rd December 2014, via Email Ace Airport Parking, Melbourne Airport 03/12/2014

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Fast transfer to the airport terminal and friendly staff. Also offer the convenience of getting your car washed whilst you’re away, makes life just that little bit easier.
Found this place by accident but now use all the time.
4 out of 5 stars

Mark Goulding 28th November 2014 06:13, via Facebook Review Ace Airport Parking, Melbourne Airport 28/11/2014

Thank you to Ron and team for the best parking experience I have ever had (huge rap). I will definitely be back. Thanks again.
5 out of 5 stars

Clara Bailey 26th November 2014 @ 18:41, via Facebook Review Ace Airport Parking, Melbourne Airport 26/11/2014

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I love ACE!  I used them for the first time at the start of the year and was so impressed with the service, the facilities, the super fast shuttle and the amazing staff.I headed off interstate in August for 2 weeks and found a coupon from a discount website at another secure parking facility that entitled me to a very cheap rate for the 2 weeks while I was away, I booked it and instantly felt like I’d betrayed Ace.
On the day I checked into this other “secure parking facility” and walked into a smoke-filled office, staff who didn’t know what they were doing and had to sit and wait for their shuttle for about half an hour and spent almost an hour finding my keys upon return. Needless to say… you do get what you pay for and I guess that this was karma biting me in the butt for not sticking with Ace.
Just this weekend gone I flew up to QLD for 4 days and I am happy to say I reverted back to Ace Airport Parking.
I was instantly relaxed right from the second I parked my car.
I have met a few staff there now and I have not met one person who isn’t above and beyond lovely.
I will never park my car anywhere else again!!!
5 out of 5 stars

Hayley Farrugia 18th November 2014, via Facebook Review Ace Airport Parking, Melbourne Airport 18/11/2014